What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
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Greece
Published on 07/10/2024
From start to finish the care and attention from the Original Travel team was excellent. Kate was brilliant - she really cared about making sure she tailored everything to give us the best possible experience. I usually research, book and organise all our trips myself but this trip has completely converted me to the Original Travel way! Thank you so much for a brilliant, much needed break!
See all our Greece trips
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Kenya
Published on 05/09/2024
It was a BRILLIANT holiday, we all loved it. Given all that we did and saw, it felt a lot longer than two weeks – possibly the best family holiday ever. The itinerary was great, with a really nice mix of camps and scenery, so eight days in the bush didn’t feel too much. Connections were slick, short and efficient, ground staff were super helpful. Having the majority of time in conservancies rather than national parks was absolutely right – we needed the variety of walks, night drives, bush meals, etc., or else too much sedentary truck time. Great job by our consultant and all at Original. Thank you.
See all our Kenya trips
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Norway
Published on 05/09/2024
Our consultant was fantastic to deal with - always extremely friendly, always listened and wanted to get it right for us. Communication was always excellent with the Concierge, too. The trip worked really well. We loved all the different hotels we stayed in and the absolute highlight of the trip was Svalbard.
See all our Norway trips
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Sri Lanka
Published on 05/09/2024
The whole trip was very smooth, honest, responsive and intuitive. We had an excellent range of activities to choose from and those we decided upon did not disappoint. Everything was memorable. Our driver, Ram, was able to engage with the varied needs and interests of a 22 year old and his Mum throughout our time with him. No mean feat!
See all our Sri Lanka trips
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South Africa
Published on 05/09/2024
Our honeymoon was absolutely incredible. The booking process was excellent, our consultant showed a great deal of expertise, listened to what we wanted and reassured us. The wraparound services you provide are superb, the whole honeymoon was easy and relaxed. The Original Travel app is extremely clear, as was the itinerary, and it was really useful and exciting to be able to refer back to this. The Concierges were AMAZING. They were so kind, kept in regular communication and were really helpful with recommendations.
See all our South Africa trips
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Japan
Published on 05/09/2024
Once again we would like to thank the amazing team at Original Travel for another fabulous tailor-made holiday. As always, the patience shown when planning the trip, attention to detail and meticulous organisation were exceptional.
See all our Japan trips
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Colombia
Published on 05/09/2024
Our trip felt seamless - well done! Our consultant was excellent and went above-and-beyond to create a trip that perfectly suited us. Our Colombia holiday was well paced, and we experienced tremendous contrasts and lots of interest. There were so many highlights! Colombia is an extraordinary place to visit. Communication throughout was excellent and timely. The Concierge was diligent, regularly communicated, proactive, helpful and friendly. The mobile router particularly was also very useful.
See all our Colombia trips
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Vietnam
Published on 05/09/2024
I would highly recommend visiting Vietnam to anyone who hasn’t been. There were so many highlights - the hustle and bustle of Hanoi and Siagon, the picturesque accommodation in Hue, Hoi An and Quy Nhon, and of course… the food and the people! The whole honeymoon was stress-free and efficient and we had great communication throughout with Original Travel.
See all our Vietnam trips
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Rwanda
Published on 21/08/2024
The One and Only Nyungwe House was probably the best hotel I have stayed in. The staff at all the hotels was excellent, and Eric, the driver, really made the trip outstanding for us. He was very knowledgeable and friendly and always went the extra mile to make sure that we had a great trip.
See all our Rwanda trips
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Japan, Vietnam
Published on 21/08/2024
Our consultant was enthusiastic and engaged all the way through the booking process, and the Concierges on the ground were responsive and helpful. There was an excellent balance of sightseeing and relaxation - it perfectly matched our requirements and what we like about a holiday. It was one of our most memorable holidays (and we’ve certainly travelled the world!). We’ve been going with another travel company for a number of years, but recently their suggested holidays haven’t quite hit the mark. We came to Original Travel last year for the first time and found the enthusiasm and energy from the first call to the end of the trip great. Well done!
See all our Japan, Vietnam trips